Inside Sales & Intake

Training & Tools for Intake and Inside Sales

Power Shop! Mystery Shopping - What does YOUR agency sound like when the phone rings? If you don’t know we can help. Our professional home care mystery shoppers call your agency, record the calls and deliver them to you in MP3 format. You can choose recorded calls only or add a monthly consult and review with one of our professional Inside Sales & Intake coaches. Build a database of calls for annual reviews, performance improvement and training plans. Power Shop! Mystery Shopping is the best way to begin turning phone calls into clients!

Cost – Programs are priced based upon agency census, length of contract and whether you desire monthly coaching. Please call Constance Jobe at 877-798-2530 for a custom quote.

Onsite Training - Let the HCS team come to your office to provide our exclusive Inside Sales & Intake training program. We can also work alongside your intake team to evalute calls in real time and put this training program into place. Programs vary from 1-2 days depending upon the material covered and people trained.

Cost – Please call Constance Jobe at 877-798-2530 for a custom quote.